Account-level access
Customer access to vehicle records, agreements and scan history is restricted to the signed-in account that owns them.
Security & data
Your fleet records.Clear boundaries.
Understand what we store, how account access works, and where your team stays in control.
Ask a security questionThe essentials
How your data is handled
Managed sign-in
Sign in with Google or your email and password. Password reset is available from the login page.
Protected scan records
Scan results and tickets are written through the scan server. The browser can read your results, but cannot directly edit those records.
The records you add
We store your account profile, vehicle details and rental agreements, including renter names and dates, along with scan results and source evidence.
No rental-platform passwords
Add vehicles and agreements directly or import CSV files. You don't need to share your Turo, rental-software or dealership-system password.
AI supports your review
AI review compares scan results with captured source evidence. Its findings are advisory and do not change ticket records or the recorded scan total.
A closer look
Your questions, answered
Can other customers see my records?
The app's database access rules restrict customer access to their own account's records. Another customer account cannot read your vehicles, rental agreements or scan history through the app.
Can I delete my records?
You can delete vehicles and agreements from the dashboard and use the scan-history deletion control to request deletion through the server. Contact us for account closure or questions about retained data.
What should I know about AI review?
AI review uses scan results and captured source evidence to flag possible issues. Evidence and findings may be incomplete, so review them before acting. Contact us for details about AI processing and providers.
Reviewing Citation Sentry for your business? Contact us about your security requirements.